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Services Marketing: Integrating Customer Focus Across the Firm

by Zeithaml (Valarie A); Bitner (Mary J O)

Edition statement:3 ISBN:0-07-053042-4.

Subject(s): Services Marketing

Year: 2005

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Item type	Current location	Call number	Status	Notes	Date due	Barcode
Books	Kumaraguru College of Technology	658.8 ZEI (Browse shelf)	Available	MBA		42147

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Services Marketing

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