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Services Marketing: Integrating Customer Focus A Cross the Firm

by Zeithaml (Valarie A); Bitner (Mary J O) et al.

Edition statement:6 Published by : "P 24 Green Park Extension, Newdelhi 110 016" ISBN:9.78126E+12. Year: 2013

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Item type	Current location	Call number	Status	Notes	Date due	Barcode
Books	Kumaraguru College of Technology	658.8 ZEI (Browse shelf)	Available	MBA		Z 17556

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